Privacy Policy
Who we are and the information we collect
Renascis Finance Ltd | Based on our Privacy Notice, November 2026, Version 2.
1. Who we are
Renascis Finance Ltd (“Renascis”, “we”, “us”) provides accountancy, bookkeeping, tax, payroll and related business services. For personal data that Renascis determines how and why to use, Renascis is the data controller. Company number: 17417193. We are registered with the Information Commissioner’s Office (ICO).
For privacy enquiries or to exercise your rights, use our Contact page and mark your message “Privacy request”. Existing clients may also use the business contact details on their engagement correspondence or invoice.
2. Information we may collect
Depending on the services provided, we may process identity and contact details; tax references including UTR, National Insurance, VAT, PAYE and CIS details; business, accounting, banking and transaction records; payroll, employment and subcontractor information; company, director, shareholder, partner or beneficial-owner information; identity and compliance information required for anti-money laundering checks; and correspondence, instructions, approvals and records of our work.
Our website contact form collects your name, email address, optional business name and message. Please do not send passwords, bank details, identity documents or National Insurance numbers through this general enquiry form.
3. Where information comes from
We usually obtain information directly from you. We may also receive information from your authorised representatives, employees, subcontractors, previous accountant or bookkeeper, HMRC, Companies House, accounting/payroll systems, banks or payment platforms where you have authorised access, and lawful public or commercial sources used for verification or compliance.
How we use, share and retain information
4. Why we use personal data and our lawful bases
We use personal data to provide and administer agreed services, communicate with clients, prepare accounts, bookkeeping, tax, VAT, payroll or CIS work, obtain and manage authorisations, issue invoices, maintain business records, protect our systems and manage complaints or disputes. Website enquiries are used to respond to your request, discuss services and provide a quote.
Our principal lawful bases are performance of a contract or steps requested before entering a contract; compliance with legal obligations, including tax, accounting, anti-money laundering and other regulatory duties; and legitimate interests in operating, securing and managing our professional practice. Where another lawful basis or consent is specifically required, we will use it as appropriate.
5. Who we may share information with
Where necessary and lawful, information may be shared with HMRC, Companies House or other public authorities; accounting, payroll, tax and practice-management software providers; cloud, email, IT and secure document-service providers; banks/payment providers where relevant to the service; professional advisers, insurers or contractors; and a successor accountant or other person authorised by you. We disclose only information reasonably necessary for the relevant purpose. IONOS provides our website builder and hosting.
6. International data transfers
Some technology providers may store or access data outside the UK. Where this occurs, Renascis will use providers and transfer arrangements intended to meet applicable UK data-protection requirements, including an applicable adequacy regulation or appropriate safeguards where required.
7. How long we keep information
We keep personal data only for as long as required by applicable tax, company, anti-money laundering, data-protection and other legal obligations, or for a documented professional or contractual need. Different records have different periods. Renascis’s Data Retention Schedule and AML Record Retention & Destruction Policy set the applicable internal retention controls.
Your rights, security and complaints
8. Your data-protection rights
Depending on the circumstances and lawful basis, you may have rights to request access to your personal data, correction of inaccurate data, erasure, restriction of processing, data portability and to object to certain processing. These rights are not absolute and legal or regulatory obligations may require us to retain or continue processing some information.
Right to object: where processing is based on legitimate interests, you may object to that processing. We will consider the objection in accordance with applicable data-protection law. Where we rely on consent, you may withdraw that consent at any time without affecting processing already carried out lawfully before withdrawal. To make a request, use our Contact page and mark your message “Privacy request”.
9. Providing information to us
Some information is necessary so that we can enter into or perform our engagement, comply with tax or anti-money laundering obligations, verify identity, obtain authority or make required filings. If required information is not provided, we may be unable to start or continue the relevant service.
10. Automated decision-making
Renascis does not intend to make decisions about clients based solely on automated processing that produce legal or similarly significant effects. If this changes for a particular service, appropriate privacy information will be provided.
11. Security
We use organisational and technical controls intended to protect personal data, including controlled system access, appropriate authentication, secure storage and supplier oversight. No system is completely risk-free, but suspected personal-data breaches are assessed and managed under Renascis’s Data Breach Procedure.
12. Complaints and the ICO
Please contact Renascis first if you have a concern about how your personal data is used so that we can investigate it. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data-protection regulator.
ICO: ico.org.uk | Telephone: 0303 123 1113
13. Changes to this notice
We review this Privacy Notice when our services, systems or legal requirements materially change. Where a new use of personal data requires us to bring updated privacy information to your attention, we will do so before that new processing begins.